Full Contact for NetSuite provides automatic and integrated contact management for NetSuite and NetSuite CRM from your mobile phone.
Together with our partner Favourite Systems AS we deliver the best mobile app for one of the market’s leading products.
Your customers may call at any time, even when you least expect it. It may be while you are travelling, at home, or in other situations where your thoughts are on something completely unrelated to this customer. When the customer calls, do you remember the name of your contact or the status from the last time you spoke?
Full Contact runs in the background and displays your customer information on the phone while it is ringing. When the phone rings, real-time information is collected from your NetSuite account and shows in seconds. With a quick glance at your phone, you are updated on the situation.
Look at the screen, answer the call and close your sales.
Full Contact brings your NetSuite system alive by integrating directly into your customer calls.
While ringing and during a call
- See relevant customer data
- No fumbling - just look and answer
- Be prepared before picking up
At hang-up
- Do summary and wrap-up immediately
- Minimise typing - customer, time etc. added automatically
At any time
- See a log of previous calls
- Manual lookup of customers
- Add new activities, comments, etc. to customer records
Full Contact provides simple integration and installation.
Data access is protected using NetSuite's security features. If your mobile handset is lost, the service can be deactivated. Only a very limited set of data is ever stored on the phone.
Full Contact has a small memory footprint, uses little power and is fast to download.
Full Contact is available for mobile phones running Symbian S60 3rd Edition. An Android version is also available.