Give your business a cost-effective, feature-rich telephone system.
First Hosted VoIP offers UK businesses award-winning Hosted VoIP phone systems based on the highest standards of reliability and quality.
Our Hosted VoIP products and services will enhance a business's ability to communicate efficiently and effectively.
With a First Hosted VoIP IP telephony solution you are enabling your workforce with a range of communication applications. Our feature-rich and application-rich business solutions are designed to enhance operational and workforce productivity by meeting the most demanding business needs.
Computer Telephony Integration
First Hosted adds the extra dimension your business needs for total customer interaction, seamlessly integrating telephony with CRMs, including NetSuite to deliver presence management and advanced call features such as on-screen call control, screen pops, call logging and management reporting for total customer interaction. Learn more...
IP Telephony Applications
Hosted VoIP Seat
Description: Online phone management application that provides browser-based access and management capabilities for individual phone settings.
Features & Benefits: Online browser application, unique login for each number/user, remote working and business mobility.
Personal Phone Manager (PPM)
Description: Industry-leading feature rich business-grade telephony user application.
Features & Benefits: Full range of business grade features, remote working, online and remote phone management and advanced directory features.
Fixed Mobile Convergence
Description: Fixed Mobile Convergence application that integrates your mobile phone usage with the business features and functionality of your solution.
Features & Benefits: Single bills, reduced call costs, enhanced employee connectivity, single user number and business mobility.
Hosted Call Recording
Description: FSA-compliant hosted call recording application that records all calls made from assigned numbers. A secure online interface is provided for viewing, managing and downloading recorded audio files.
Features & Benefits: Always-on inbound and outbound call recording
Hosted Call Reporting
Description: Advanced call administration tool providing detailed reporting data on allocated numbers’ call activities.
Features & Benefits: Always-on online web interface access providing instant access to call intelligence, aiding financial planning and business management.
Console Assistant
Description: Console Assistant is an application that is used to manage incoming calls to a main telephone number at a particular site.
Features & Benefits: The Console Assistant application allows for central Call Control of the hosted solution across sites regardless of locations.
VNContact
Description: VNcontact is a multi-faceted contact solution for small and medium businesses and is ideal for any business that needs to quickly respond to and successfully manage customer enquiries.
Features & Benefits: Respond to your customers effectively and handle enquiries through email, chat and phone calls with quality assurance.
VNiStream
Description: VNiStream is a revolutionary high-quality voice data system on an IP Telephony service.
Features & Benefits: Provides assurances on the amount of voice channels per broadband connection and comes with Enhanced Care, giving priority resolution time.
For more information, please visit the First Hosted VoIP web site.